Domestic mail service announcements
Delivery delay for Wellington
As a result of a fire alarm activation at our Wellington CourierPost processing centre early this morning (Tuesday 21), there may be courier delivery delays occurring in Wellington today. We apologise for any inconvenience this is causing.
CourierPost network updates
Samsung Galaxy Note7 Phones prohibited on all domestic services
Please note that Samsung Galaxy Note7 phones are not permitted to be sent by any domestic mail service.
New Zealand Post had temporary arrangements in place until 25 November to collect the phones from local retailers. We are no longer accepting phones for collection. Customers who still have Note7 phones will need to contact Samsung directly for advice on returns.
This relates to all Samsung Galaxy Note7 devices, including newly manufactured ones from the factory and old Samsung Note7 devices recalled from customers and retailers and distributors.