Red Cross and NZ Post, a decade of delivering for good

Over the last ten years, NZ Post and the New Zealand Red Cross (RCNZ) have worked together to help build strong, resilient, and connected communities. As well as helping disaster response and recovery work here and overseas, we have supported their work with former refugees and a variety of community programs.

What we've achieved together, so far

We’re incredibly proud of what we’ve achieved together in this time including:

  • Wear Red staff days to fundraise for the Red Cross Appeal
  • Supporting Good & Ready Awareness Week to encourage people to prepare for natural disaster
  • Helping support youth camps for vulnerable young people in Manawatū
  • Printing and delivering wellbeing fliers to 1.15m households across NZ during COVID-19
  • Raising awareness and funds through Red Cross Centenary and COVID-19 Bear Hunt stamps
  • Training for hundreds of our Disaster Welfare Support Team volunteers
  • Sponsoring five Disaster Welfare Support Trucks in maintenance costs 
  • Purchasing WASH equipment so we can test the water so it is safe to drink during disasters
  • Fundraising to support our response, relief and recovery for:

    • The Canterbury and Kaikoura Earthquakes
    • Cyclone Pam, one of the worst natural disasters to impact Vanuatu
    • Typhoon Haiyan, one of the most powerful tropical storms ever recorded
    • The Edgecumbe Floods

In 2017 we even won the Sustainable Business Network Award for Partnering for Good Award. 

Ways we're supporting Red Cross 

We continue to be committed to find ways to work together a deliver impact for NZs communities including: 

Disaster relief volunteers

This year we have sponsored the training of 40 disaster relief volunteers around the country, ready to help whenever and wherever disaster hits.

Refugee settlement programme 

We've been upcycling some of our old NZ Post bikes to support the NZRC refugee settlement program in Blenheim and Invercargill.

Many other local businesses and communities have got on board to make a measurable impact on the lives of former refugees, welcoming them to Aotearoa with support and inclusion into their new communities.

The bike program has also provided a platform for our former refugees to complete useful and meaningful volunteer work while they are waiting to be able to gain employment in New Zealand. The bike workshops that we hold are informal and provide a space for our newest New Zealanders and refugee support volunteers to share cultural knowledge, language and experiences.

Last year we donated:

  • $10,000 to help run the program and upcycle bikes 
  • 70 bike frames, handlebars, and seats 
  • 60 new bikes
  • 30 ex-mail bags that were upcycled into panniers


Red Cross - Girl on bike with group


The Retooled programme

In collaboration with the Red Cross and Ara Institute, we support the Retooled programme, which involves students taking donated goods to upcycle into one-off pieces of fashion that are later auctioned off raising money for the Red Cross. 

To show our support, we

  • donated 200 old mail bags (no longer usable for us), and an old postie bike (upcycled through upcycle programme and auctioned off) 
  • donated $3,000

“Through the Retooled project, we save these unsellable items from being cut up into rags, or even worse, going to landfill. With the help of these inspiring students, some of these items are given a second chance in life through these young people’s impressive recycling and upcycling skills.” Talei Kitchingman, New Zealand Red Cross, National Retail Manager.

Red Cross - RETOOLED letters on fence

Christmas My Food Bag and Red Cross food donation drive   

  • Last year we collected over 1,000 boxes of donated goods!
  • Boxes go to City Mission and former refugee households 
NZ Post courier hugging a tree in a forest

Delivering for our planet

We’re continually reducing the impact that our products, services and buildings have on the world around us to be carbon neutral from 2030.

people sitting on grass talking and laughing

Connecting our communities

We’re providing free domestic courier services to selected organisations who are working to connect communities and improve belonging and inclusion.

NZ Post staff volunteering in a kitchen


We provide our people with one day’s paid volunteering leave per year so they can give back to the community, make a difference to the people around them and even develop new skills.