How to pay your invoice

Invoices are due on the 20th of the month following your invoice generation date. Your customer account number and invoice numbers will appear in the upper right-hand corner of each invoice.

You can pay your invoices by the following methods:

Credit Card

You can pay your invoices online with your credit card. Have your customer account number and your invoice number ready.

Direct Debit

You can sign up for Direct Debit by completing our Direct Debit Authority Form (PDF - 80KB). Please scan and send your completed form to customeraccounts@nzpost.co.nz.

When paying by Direct Debit, we will withdraw payment for invoices due from your bank account on the 20th of each month (or the next business day).

Direct Credit/Internet banking

You can also pay us directly to our bank account.

Bank: BNZ
Branch: Wellington
Account 02-0500-0340001-15

Please use your 8-digit customer account number as a reference, e.g. 55443322

Make sure to send us your remittance advice to remittance@nzpost.co.nz.

Need help?

Contact our Accounts Receivable team at accounts@nzpost.co.nz or 0800 921 821 if you have any questions.