How to pay your invoice

Invoices are due on the 20th of the month following your invoice generation date. Your customer account number and invoice numbers will appear in the upper right-hand corner of each invoice.

Pay by Credit Card

Please note: From 3 February 2025, a surcharge of 1% (including GST) of the total payment amount will apply to payments by credit or debit card.   

This surcharge offsets the rising costs associated with credit and debit card processing. My NZ Post Business and annual PO Box or Private Bag subscription payments are not subject to this surcharge.  

You can pay your invoices online with your credit card. Have your customer account number and your invoice number ready.

Pay by Direct Debit

You can sign up for Direct Debit by completing our Direct Debit Authority Form (PDF - 80KB). Please scan and send your completed form to [email protected].

When paying by Direct Debit, we will withdraw payment for invoices due from your bank account on the 20th of each month (or the next business day).

Pay by Direct Credit/Automatic Payment/Internet banking (Bill Pay)*

You can also pay us directly to our bank account.

Bank: BNZ

Branch: Wellington

Account 02-0500-0340001-15

Please use only your 8-digit customer account number as per your specific invoice/statement in the particulars field.

Example:

Particulars: 12345678 (NOTE: No letters, other numbers, spaces, or special characters should be added to the account number)

Code: Invoice Details 

Reference: Your company name as per your specific invoice/statement

For all payments made please ensure a payment/remittance advice is emailed to [email protected] providing a clear breakdown of payment details. 

 

*If Bill Pay, there are 3 options for NZ Post as below

NZ Post Ltd – Use for paying your NZ Post on-account invoices and/or statements only.

NZ Post Ltd (POBOX/PRIVATE BAG) – Use for paying your PO Box/Private Bag renewal only.

NZ Post (Philatelic Bureau) – Use for making a deposit into your NZ Post Philatelic account only.