Cut-off dates are targets only. Sending by the Christmas cut-off dates gives you the best chance to get your item where it needs to be for Christmas and are correct as of 10 October 2024, but may change due to unforeseen service impacts.

Please be aware that items that are sent via Express International services are subject to additional security checks as part of the export process from New Zealand. These additional checks may include physical examination of the contents of your item and are undertaken by our delivery partner for this service, DHL Express. Where items are gift wrapped, they may be unwrapped or opened to complete these inspections. Where this does occur, best efforts will be undertaken to ensure that gift wrapped items are rewrapped, however this may not always be possible.