International Air Parcels

International Air Parcels is a fast and affordable way for your business to send untracked parcels overseas.

International Air Parcels has a 3 - 10 working days delivery target to over 220 destinations, including PO Boxes and rural areas worldwide. This is an untracked service.

The required postage is based on the weight of the parcel and charged in 10g increments, so you only pay for what it weighs. The minimum charge for International Air Parcels is 2kg.

You can send parcels by International Air to PO Boxes and rural areas for no extra cost. Use the Rate Finder for more details on the options available and the associated cost to send your parcel. If your parcel does not match the dimensions specified, another service may be more applicable. 

Dimension restrictions

Max length + girth per item Max length of any side per item Max weight per item
2m 1.05m 20kg

For more details on the cost to send your parcel, use the Rate Finder.

Sending by International Air Parcels

To send your parcel by International Air Parcels you need to have:

  • A red business consignment note (OS007), or white consignment note (CN300) only available to use in store, listing each item and its commercial value in the space provided.
  • An Export Invoice (NCPI025) (PDF - 49KB) or a copy of the commercial invoice attached to the outside of the parcel if your parcel is being sent as part of a commercial transaction.
  • Parcels valued over NZ$1,000) require an Export Entry. We can complete this on your behalf for an additional cost.

Lodge your parcel at your local PostShop.

Things you need to know

Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.


International Air is a trade mark of New Zealand Post Limited.

Subject to our terms and conditions, item contents valued at:

  • up to NZ$250 may be sent by businesses with a New Zealand Post Account. If, over NZ$250 but less than NZ$2,000, it may only be sent if Additional Compensation Cover is purchased for $12.50
  • up to NZ$250 may be sent by businesses without a New Zealand Post Account (or with one but not using a business consignment note).

In line with the above, and subject to our terms and conditions, a compensation limit for loss or damage of up to NZ$250 is available for items sent by International Air. For New Zealand Post Account customers, who have purchased Additional Compensation Cover, the cover limit available is up to NZ$2,000.

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