Features of eShip
By using eShip, you can:
- Import all your orders into one cloud-accessible location to reduce your pick and pack time.
- Allocate your orders to our delivery networks according to rules set by you.
- Print packing slips, invoices, parcel labels, and electronically submit customs manifests.
- Notify your customers of their parcel tracking information and order status.
CourierPost, NZ Post International and Pace in one product
eShip is the first product to offer all our carrier options in one place. You can add new shipping options your their business grows and expands - without having to engage a new courier service nor having to train your staff on a new software product.
Customised email notification
eShip can send parcel recipients tracking information emails and text messages. You can customise the appearance of these emails to include your own wording, branding, and links to social media.
Address book upload
You can upload your company’s address book into eShip to save time on data entry and to make sure your address information is valid. This is very helpful for businesses that ship to the same customers frequently. You can easily upload a spreadsheet of address data to the address book in eShip to save manual typing.
You can learn how to import an address book here.
eShip can integrate with all of the most popular ecommerce, CRM and warehouse management tools. This achieves three things:
- Order Import. Every ten minutes eShip will automatically import any new orders, making these available for users to action on the Ship screen.
- Tracking Number transfer: After an order is printed, eShip will send the integrated product the tracking number. Many eCommerce platforms can add this tracking number to its own tracking page or email it to the customer.
- Order Update: eShip can update the status of the order in the integrated product; typical changing it from “Processing” to “Complete”. This triggers features such as sending email notification the item is on its way, or an invoice email.
You can find out how to integrate each product here.
Order file import
It’s also possible to import orders from a spreadsheet file. Orders contain addressing information along with an order number, product information, item weight and delivery instructions. This means all a user needs to do is assign a delivery service and pick a parcel size in order to print a label. This is a big time saver!
You can learn how to import orders here.
Rules are designed to automate the selection of shipping services and auxiliary services when orders are imported via an integration or from a file. For example, a user could create a role that makes an order have Signature Required if it’s worth over a certain monetary value, or choose a more urgent delivery service based upon an option the customer selected in the integrated product. Using rules removes the manual step of assigning delivery services to each order, meaning that imported orders can be printed immediately, increasing the speed at which orders can be processed. Learn how to create rules here.
With eShip, you can create pick slips for any open order. It contains the customer’s contact and address information, along with the products in the order and a barcode that references the order number. Pick slips are used by warehouses where multiple users are processing and printing orders.
With the Quick Print function, you can input an order number and open the order for editing or print a label immediately. Quick Print works particularly well with pick slips, as the pick slip barcode can be scanned to input the order number into eShip to print the label, enabling a warehouse with multiple users to quickly pick and pack high order volumes with accuracy.
eShip can bulk print imported orders. If these orders have had a shipping service and parcel size assigned (either manually or automatically via Rules and Package settings), the orders can be selected and printed in a batch. eShip makes bulk printing easy and intuitive.
On demand reporting is available in eShip and can be downloaded as csv, pdf or a Word document. These reports are designed to aid your reconciliation or to track your parcel shipping volumes.