Change my details

Free service to quickly notify organisations about updated personal information including change of address

Here's how Change works

Creating a new change

You will need:

  1. Your New Zealand Drivers Licence or New Zealand Passport to verify your identity. If you don't have one that's okay - you can still use Change.
  2. Your customer or account number that the chosen organisation may need from you. You may find these either on your statement or bill.
  3. The organisations you choose to update may get in touch with you to verify your identity.

Organisations that you can update

We are working with some of New Zealand's biggest organisations to make Change as useful as possible. Here's who you can currently update - we will be adding more organisations soon.

  • Inland Revenue
  • Electoral Commission
  • Flybuys
  • One Card
  • Farmers
  • NZ Police
  • St John
  • Kathmandu
  • Resene
  • Computershare
  • New World
  • University of Auckland
  • Genesis Energy
  • Southern Cross
  • NZ Blood
  • Publich Trust
  • Unichem Life
  • World Vision


View all




Want to add your organisation to Change?

To add your organisation to this list, please provide us with your contact details, and we will get in touch with you.

Why use Change?

Watch Marcus Wild explain why he used Change when relocating to Auckland.