Rural delivery changes

15 February 2017

New Zealand Post’s rural customers will see a change in the way mail is delivered from 1 April this year.

In 2013, New Zealand Post was given the flexibility by the Government to move to five day delivery in rural areas. About a quarter of rural delivery customers are already on five day delivery from Monday to Friday and the remainder are on six day delivery.

From 1 April, there will be no letter deliveries or mail pick-ups on Saturdays for rural customers who are currently on a six day delivery, says Chief Operating Officer Mark Stewart.

Mail deliveries will continue as they are now, from Monday to Friday. Rural contractors will however continue to deliver parcels and subscription newspapers on Saturdays in areas where there is currently six day delivery.

“Letter volumes continue to fall sharply, whereas the number of parcels and other products in our network is increasing,” says Mark Stewart. Mr Stewart said NZ Post had held off moving to five day letter delivery for all rural customers for as long as possible, however the continuing decline in letter volumes means six day letter delivery is no longer sustainable.

“We’re continuing to work hard to bring new business on board to maintain a commercially viable rural network for us and our contractors, and to give our rural customers the best possible service,” says Mr Stewart. “We need rural delivery to be in good shape for the future.”