25 MARCH 2022

Some regions across New Zealand experiencing delivery delays

NZ Post’s operations continue to remain steady, with some regions across New Zealand experiencing delivery delays.

Severe weather and road closures have affected some parcel and mail services, but NZ Post Chief Operating Officer Brendon Main says he’s happy with the network’s overall performance and expects to see delays start to reduce.

“We do have some isolated hotspots and are seeing some delivery delays of up to four days in Wellington and up to three days in Waikato and Hawkes Bay.”

“For parcels being sent across the rest of the country we are experiencing a one to two-day delay.”

Main said NZ Post continues to ask Kiwis to be patient and kind.

“We’re asking New Zealanders to continue to be patient as our people work hard to deliver for them. Our teams have been outstanding during the pandemic, keeping New Zealanders connecting during very trying times. We’re very proud of our people.”

Main said due to severe weather and road closures, NZ Post are experiencing delays to parcel and mail deliveries into and out of Gisborne and the wider East Coast region.

“Contingency arrangements are in place, with a limited number of deliveries being completed today. Please note, these delays are expected to continue over the next one to two days.

“We’re working hard to get all items to their destinations safely. Please bear with us as we work through these delays and remember to use our tracking tool to check details for your delivery.

“We will continue to keep people updated at www.nzpost.co.nz/COVID-19 and encourage our customers to visit our website for updates in the first instance.”

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