Our Courier service allows you to send items to every residential or business street address, PO Box or Private Bag in New Zealand. All items are tracked on an overnight or economy service, with the option to request a signature upon receipt of delivery.
Our Courier service also offers you and your customers a wide range of options, including:
Parcel Notifications - keep your customers updated with progress on their parcel with notifications by email/SMS
Saturday Delivery – give your customers the choice to have their parcel delivered on a Saturday
Collect my parcel – your customers can have their parcels delivered to one of over 380 Collect my parcel locations
Leave my parcel - your customers can give us permission to leave their parcel somewhere safe at their place to ensure delivery first time
Redirect my parcel - your customers can also redirect their parcel to another address within 75km.
 Overnight and economy delivery timeframes apply once the item has arrived in New Zealand and is cleared through Customs. Applies to services to most major towns and cities only. Delivery to and from some towns and cities and to and from rural or remote areas may take longer.
 Saturday delivery dependent on what day the parcel has been released into our network.
Parcel sending guides
Useful information for sending parcels to New Zealand with NZ Post.
A convenient way for your customers to return goods to you.
Online shopping in NZ is growing. For some shoppers, the complexity of returning goods (or the lack of the option to return) can be off-putting. A quick and easy returns service is good for both customer confidence and your bottom-line.
A great returns service can:
Be a point of difference in a competitive market
Remove barriers associated with online shopping
Increase customer confidence
Improve turnaround time for restocking and reselling returned items.
We offer a range of cost-effective, flexible returns services that work around your business, and offer your customers increased buying confidence. Choose one of our standard services and we can take care of all your returns for a simple monthly fee, or we can build you a tailored returns service.
Delivery target: within 3 working days Delivers to: street addresses, rural addresses, NZ Post PO Boxes & Private Bags
Encourage customers to respond to your business mail with the postal version of a freephone number.
Delivery timeframes apply once the item has arrived in New Zealand and is cleared through Customs. Applies to major towns and cities only. Delivery to and from rural or remote areas may take longer.
From sending single items over 30kgs to bulk shipments.
Whether you’re importing or exporting, we have a full range of services, including managed warehousing, sea and air freight, specialist customs clearance and distribution in-market to help you manage your supply chains.