Redirect business mail & parcels

You can redirect your business mail to an address in New Zealand or overseas, permanently or temporarily.

To set up a redirect, you'll need to complete an application at an NZ Post store at least five working days before you want the redirect to start.

You'll need to:

  • take some identification with you - a Passport, New Zealand Drivers Licence, Kiwi Access card, SuperGold Card or Community Services Card,
  • take a letter on the business' letterhead that states you are authorised to redirect mail on the business' behalf.

What next?

  • Once we've processed your application, we'll write to you to confirm we can redirect your mail. If we have any problems processing your application, we'll contact you by phone.
  • Redirections set up at your local NZ Post store can also be amended online.


Redirection Up to and including 2 months 4 months 6 months 12 months
Domestic $130 $195 $255 $480
International $255 $385 $505 $955
  • Each redirection service must be from one old address to one new address.
  • The minimum two month fee applies to temporary redirections, which are charged the same as permanent.
  • Not-for-profit organisations, charitable trusts, personal and family trusts, societies and schools are entitled to the redirection service at the household/individual price, where this can be verified.