VolumePost is a cost-effective way to send 300 or more same sized mail pieces such as invoices, statements, company announcements and promotions within New Zealand, with a delivery target of three working days.

VolumePost mail rates are based on the size, weight, overall addressing quality and total volume submitted per zone in an individual lodgement. To send your letters or documents by VolumePost you need to ensure that you are sending 300 or more items of the same size and that each item is of the following dimensions:

  Minimum dimensions (height x length) Maximum dimensions (height x length) Minimum weight Maximum weight MInimum thickness Maximum thickness
Medium 88mm x 138mm 130mm x 240mm 3g 55g 0.3mm 6mm
Large 88mm x 138mm 165mm x 240mm 3g 75g 0.3mm 6mm

Mail must be lodged after 8am and before 5pm Monday to Friday (excluding weekends and public holidays).

For information on pricing, please refer to the Bulk Mail Rate Card (PDF - 82KB).

Additional information about VolumePost

Sending mail by VolumePost

To send your letters or documents by VolumePost, the following criteria apply within a single lodgement:

  • All mail items must have an approved PermitPost impression and New Zealand Post delivery and return address.
  • All mail items must be the same size, shape and within the same weight range.
  • All items must comply with current Postal Users' Guide and New Zealand Post standards for Postcodes.

Note: The minimum volume threshold and minimum dimensions must be met for each mailing customer. Mail from groups of customers may not be consolidated to achieve VolumePost pricing.

For larger sized items, GoFlexible allows for a maximum thickness of 20mm.

Zonal Pricing

With effect from 1 July 2019, Zonal Pricing will be introduced to VolumePost and GoFlexible.

Zonal Pricing is a pricing structure that charges different prices for mail deliveries to different areas.

Every New Zealand postcode containing delivery points has been allocated to one of four “Zones”; Zone A, Zone B, Zone C and Zone D. Each of these zones has a different price.

These zones will replace the four existing volume tiers for both VolumePost.

Please note we will apply Zone D pricing to any incorrect or missing postcodes. More information on Zonal Pricing terms and conditions is available under the VolumePost section of the Postal User Guide.

Statement of Accuracy

A Statement of Accuracy (SOA) ID and % rating must be declared on the Statement of Posting accompanying the lodgement. If the declaration is missing or incomplete or the SOA declared is less than 80%, the total lodgement will be deemed ineligible for bulk mail rates and Tier 4 rates will be applied.

All lodgements must have a minimum SOA of 80% to continue to receive VolumePost rates. If the declared SOA is between 80% - 89.99%, the lodgement will qualify for a Tier 3 rate. If the declared SOA is between 90% - 94.99%, the lodgement will qualify for a Tier 2 rate. If the declared SOA is over 95%, the lodgement will qualify for a Tier 1 (lowest available) rate.

SOA Percentage SOA Price Tier
95%+ Tier 1
90% - 94.99% Tier 2
80% - 89.99% Tier 3
<80% / No SOA Tier 4

Note: VolumePost lodgements must be in at least ascending postcode order to be eligible for SOA Tier 1, 2 or 3 pricing.

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How to prepare your mail for lodgement

Statement of Posting

A Statement of Posting (AR019N) form must accompany all lodgements or the lodgement will be held by New Zealand Post until we receive your form. Contact our National Contact Centre to have us send you a form. For help when completing the form download our Statement of Posting guide (PDF - 152KB).

When completing your Statement of Posting you’ll need to tell us your product code. Refer to the Bulk Mail Rate Card (PDF - 82KB) for the right code. New Zealand Post may correct any incorrectly completed Statement of Posting or lodgement slip, such as where the wrong VolumePost code has been provided.

Bulk Mail labels, letter trays and containers

Place your mail address side up and in letter trays so that the PermitPost impression is on the top right-hand corner of the envelopes, facing the front of the tray. If you are using reusable envelopes the PermitPost impression must be in the centre or top right hand corner. Letter trays are available on application at your nearest mail centre.

We have a container service for customers with lodgements exceeding 40 trays. All trays must be clearly and correctly labelled with the appropriate New Zealand Post label.

Mailhouse lodgements: There are changes to Bulk Mail tray labels you need to be made aware of. Tray labels will now be determined by the postcode line and product type. Please refer to the Bulk Mail tray label guide for more information. Existing stock can be used until 30 June 2020.

Business customer lodgements: For mail that is not lodged via mailhouses, simplified labelling requirements apply. Download customer labels for sorting (PDF - 60KB). Please print and complete these labels and attach these to the front of your mail tray.

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Envelope layout standards

The Bulk Mail Envelope Layout Standards (PDF - 5.2MB) have updates containing important changes to Bulk Mail machinability and processing. Please familiarise yourself with these changes.

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Compliance requirements

To be eligible for VolumePost product usage, lodgements must meet the specified requirements in this Product Specification.

Non-Compliance to these Product Specifications, Envelope Layout Standards along with the Addressing Layout Standards may result in the entire lodgement being uprated to a Standard rate product or No/ less than 80% Statement of Accuracy (SOA) price points, or the lodgement will be returned at your cost. Note that delivery targets may be impacted through non-compliance with the Product Specifications, Envelope Layout Standards and the Address and Layout Guide.

To ensure non-compliance is kept at a minimum we encourage you to contact [email protected] or call 0800 501 501 for any mail pieces that you have questions on or for approval.

For more information please refer to the Bulk Mail Rate Card (PDF – 82KB).

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Lodging your mail

Lodge your items at:

  • New Zealand Post Business Mail Centres
  • New Zealand Post Mail Centres
  • PostShop or selected New Zealand Post retail outlet (where it is feasible to do so).

If you have a New Zealand Post Account and want to have your items picked up, talk to us today.