The Postal Users' Guide forms part of the Public Contract and is available for viewing at all PostShop stores, selected New Zealand Post retail outlets and online.
- Download the Postal Users' Guide (PDF - 911KB)
International Commercial Postal Users' Guide (ICPUG)
This version of the Postal Users’ Guide (ICPUG) contains the Terms and Conditions for business customers sending on our international services. It should be read in conjunction with the general Postal Users’ Guide (particularly in relation to compensation, restricted and prohibited items, etc.)
- Download the International Commercial Postal Users' Guide (PDF - 538KB)
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