Sending overseas

NZ Post offers a flexible range of services to businesses sending, or operating, globally. Small businesses can get sending online now with Business Self Service.

Sending overseas

NZ Post offers a flexible range of services to businesses sending, or operating, globally. Small businesses can get sending online now with Business Self Service.

 

LETTERS

International Air
(letters only)

Cost-effective service to send letters, with signature available on some services.

Delivery target
3-10 working days
to 220 destinations

Max weight
Up to 200grams*

Value of item(s) sent
- International Air Letters
No compensation payable
- International Air Registered
Up to $250


  • Tracking not available
  • Signature available for International Air Registered
  • Home pick up not available

 

PARCELS

International Air

Cost-effective parcel delivery option, with tracking available and no signature required.

Delivery target
3-10 working days
over 220 destinations

Max weight
Up to 20kgs*

Value of item(s) sent
-International Air Small Parcels Up to $250
-International Air Parcels
Up to $2000


  • Tracking included for parcels over 2kgs
  • Signature not available
  • Home pick up available for International Air
    (Not available for International Air Small Parcels)

 

PARCELS & LETTERS

International Courier

Cost-effective service for sending parcels and letters, with tracking and signature on delivery.

Delivery target
2-6 working days
to 53 destinations

Max weight
Up to 30kgs*

Value of item(s) sent
Up to $5000 for parcels only


  • Tracking included
  • Signature available
  • Home pick up available

 

PARCELS & LETTERS

International
Express Courier

Premium service for sending parcels and letters with fast delivery, tracking and signature required.

Delivery target
1-5 working days
to 220 destinations

Max weight
Up to 30kgs*

Value of item(s) sent
Up to $10,000 for parcels only


  • Tracking included
  • Signature available
  • Home pick up available

*This may vary depending on destination, weight and size of item.
*Maximum weights are lower for some countries 

Overseas VAT/GST registration

Reduce international parcel delays by charging duties or taxes to your New Zealand Post Account. Available for International Express Courier only.

An increasing number of overseas countries are changing the way they manage VAT/GST collection on low value goods imports.


How will this affect you?

New Zealand companies selling goods to the below destinations may need to register and directly settle VAT/GST with each countries tax department.

For further information please click below and/or contact your accountant

  • AustraliaOpens in a new window.  – From 1 July 2018
  • SwitzerlandOpens in a new window.  – From 1 January 2019
  • European Union Member Countries – From 1 January 2021 – Detail pending.

It is your responsibility to check the management of VAT/GST collection on low value goods imports. Acceptance of the item by us for sending does not free you of this responsibility.

International delivery duties & taxes

Reduce international parcel delays by charging duties or taxes to your New Zealand Post Account. Available for International Express Courier only.

Delivery Duties and Taxes Paid (DDTP) is an add-on to our International Express Courier service. It gives you the option to have duties or taxes incurred for parcels charged back to your New Zealand Post Account – this can reduce delays and ensure you pay rather than the recipient.


Using DDTP

To sign up to use DDTP contact your New Zealand Post Account Manager or our Business Team.

If you sign up to use DDTP, we will supply you with DDTP stickers to attach to your International Express Courier consignment notes. Whenever you wish to pay the duties and taxes incurred in the sending of your item, simply place a DDTP sticker on the consignment note attached to your item.

Any duties or taxes incurred for an International Express Courier item sent with a DDTP sticker will be billed directly to your New Zealand Post Account as they occur. You will also be charged the DDTP service fee for prioritised handling that your item will receive as it travels through courier networks and international customs handling.

Send to specific countries

GoAustralia

A cost-effective tracked courier service to send your items to Australia.

Delivery target :
-Standard 3-8 working days*
-Express 2-5 working days

Max weight : Up to 22kgs


  • Tracking available
  • GST-zero postage
  • Free pick up 
  • PO box delivery
  • GoAustralia Returns available

GoUK

A cost-effective and reliable courier service to send your tracked items to the United Kingdom

Delivery target : 5-8 working days*

Max weight : Up to 17kgs


  • Tracking available
  • Signature collected
  • Delivery Duty and Tax Paid 
  • Free pick up 

GoUSA

A cost-effective tracked courier service to send your items to the U.S

Delivery target : 4-10 working days

Max weight : Up to 30kgs


  • Tracking available
  • Postage is GST-zero
  • Saturday delivery available without extra cost
  • Free pick up 

*Delivery to areas outside major cities or where the item is dutiable or held by customs may take longer.

International delivery updates

Events overseas can delay the delivery of items

International delivery updates

Events overseas can delay the delivery of items

Other sending options

Letters & documents

We offer a range of options to send your letters and documents internationally.

Bulk letters, documents & small parcels

We offer a cost effective and flexible Bulk Mail service for sending over 300 letters and documents internationally.

International freight & warehousing

From sending international bulk shipments to importing, exporting, warehousing and more, our international team are here to help.

Businesses outside New Zealand

NZ Post offers a full, flexible range of services to businesses operating globally, from tailored end-to-end solutions to final mile partnerships.

Buy packaging & stamps online

Visit our online shop for a convenient way to purchase a range of stamps and packaging in bulk or visit your local PostShop to purchase individual items.

World zones

See the delivery targets for the 6 world zones when using one of our International mail services.

eShip

Simplify the process of delivering your customers' orders with eShip - our cloud-based app designed to support eCommerce.