Send to New Zealand from offshore
Discover end-to-end logistics and delivery solutions for businesses sending to New Zealand.
Send to New Zealand from offshore
Discover end-to-end logistics and delivery solutions for businesses sending to New Zealand.
We partner with businesses like yours
Whether you're a retailer, wholesaler, marketplace or logistics provider, NZ Post can help you reach customers across New Zealand with cross-border sending solutions for parcels, letters and freight.
From end-to-end logistics and customs clearance to last-mile delivery and returns, we simplify every step of the journey. Backed by e-commerce expertise, local market insights and a nationwide delivery network, we help businesses navigate the New Zealand market and connect with customers nationwide.
How we help you send to New Zealand
NZ Posts coordinates every stage of the sending journey, using our expertise, partnerships and nationwide delivery network to ensure your items arrive reliably and efficiently.
International freight & warehousing
From shipments over 30kg to bulk freight, warehousing, and supply chain solutions, we provide flexible services tailored to your business needs. Our global freight expertise helps keep your goods moving efficiently across international markets.
Import clearance and recovery
Simplify your imports with a reliable single point of contact for customs clearance and freight management. Our in-house licensed Customs brokers and air and sea freight expertise help ensure your goods move quickly, compliantly, and efficiently.
Delivery across all of New Zealand
Reach customers nationwide through our wide range of end-mile delivery solutions and New Zealand's most extensive delivery network. With access to 2.7 million residential, rural and business delivery points, we help you deliver reliably and at scale across the country.
Returns management
Make returns simple with flexible reverse logistics solutions tailored to your business. We can manage returns to either New Zealand or offshore destinations, helping reduce barriers to purchase and improve the customer experience.
Get in touch about your business needs
Let us know some details about your business and one of our specialists will get in touch to discuss how we can help.
Get in touch about your business needs
Let us know some details about your business and one of our specialists will get in touch to discuss how we can help.
A glimpse behind the scenes
Step inside our Auckland Processing Centre, the gateway to New Zealand. See how international shipments move through arrival, customs clearance and processing before being delivered across our nationwide network.
Your delivery options with NZ Post
We offer a range of products for sending parcels, letters and bulk mail across New Zealand. Partnering with us lets you reach customers nationwide, with acess to 2.7 million residential, rural and business delivery points.
Our global hubs
With in-market hubs in Australia, Singapore and China, NZ Post combines global reach with local expertise to make sending to New Zealand simpler. Our teams on the ground understand local markets, supply chains and customer expectations, helping businesses navigate cross-border shipping with confidence. By working directly with our local hub teams, customers benefit from tailored support and solutions to their business
Everything to know before shipping to New Zealand
New Zealand Customs border levies
Learn about the NZ government’s border levies and how they affect your commercial shipments.
International guide to sending
View all the key information business customers need to be aware of when sending to New Zealand.
Prohibited and restricted items
When sending to New Zealand, it's important to know what can and can't be sent.
Additional information
Our manifest file format user guide has been created to help ensure you meet New Zealand Customs and NZ Post requirements.
Stay up to date with the latest surcharges that may apply to your shipments:
- Variable Fuel Rate (VFR): Learn more.
- International Temporary Cost Continuity (TCC) surcharge: Learn more.
These charges are reviewed periodically and may change based on operating conditions and market factors. Refer to the links above for the latest rates and details.
Underticketing
The following fees apply if the actual parcel weight or measurement, or the service requested for it, does not match the weight, measurement or service paid for by the purchased postage:
- Standard Underticketing Fee: $5.50 excluding GST, plus unpaid postage
- Courier Pack Underticketing Fee (for items incorrectly ticketed as Track Packs or Courier Packs instead of parcels): The difference between the correct size and the ticketed size, plus an administration fee of $5.50 excluding GST
Dangerous Goods non-compliance
If a parcel containing dangerous goods does not comply with our Dangerous Goods requirements, a non-compliance fee of $9.50 excluding GST will apply.
From 1 July 2025, when items are over our maximum size limit the following fees will apply: Oversize surcharge: $20.00 excl. GST. Learn more
Businesses sending multi-item shipments commercially to New Zealand can benefit from an efficient approach to customs processing by using NZ Post.
Our setup helps simplify customs requirements for eligible shipments by reducing complexity, lowering costs, and improving operational efficiency while maintaining parcel-level tracking and visibility.
Key benefits:
- Reduce customs costs for eligible shipments.
- Improve efficiency for high-volume international orders.
- Track every parcel individually with dedicated tracking numbers.
- Provide recipients with the same familiar tracking experience.
- Scale your international shipping with a solution designed to support growth.
Interested in learning more? Contact our team.