We are currently experiencing high call volumes. Please only call us for delivery delays of more than 2 working days. We’re doing everything we can to help, however please expect long wait times when calling and responses in 5 working days online. You can track your parcel online anytime.

Track now.

Please note: Some parcels may experience delivery delays of up to 2 days across the country.

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Check tracking status

Check the status of your parcel using our online tracking tool.

* Additional working days delay on top of our normal delivery targets.
¹ Additional delays may occur for parcels being sent overseas at the final delivery stage within the destination country.
² For the final delivery stage, please refer to delays within New Zealand.