Network status indicator
This indicator will help keep you up to date with the latest on how our network is tracking and any restrictions in place.
Last updated: 9.00am, 2024
Current volume level: Moderate
The network is operating at near normal levels
Update: Normal operating conditions are being experienced in most places, with either moderate volume increases or manageable workforce reductions.
Restrictions and controls currently in place
The suspension of all over-sized items will continue until further notice.
There are no other restrictions in place.
Network status by region
| Region | Pick up | Delivery |
|---|---|---|
| Whangarei |  |
|
| Auckland – North |  |
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| Auckland – East | |
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| Auckland – West | |
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| Auckland – Central | |
|
| Auckland – South | |
|
| Hamilton | |
|
| Hawkes Bay/Gisborne | |
|
| Rotorua | |
|
| Tauranga | |
|
| Palmerston North | |
|
| Taranaki/Whanganui | |
|
| Wellington | |
|
| Region | Pick up | Delivery |
|---|---|---|
| Ashburton | |
|
| Blenheim | |
|
| Christchurch – East | |
|
| Christchurch – West | |
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| Dunedin | |
|
| Invercargill | |
|
| Nelson | |
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| Oamaru | |
|
| Queenstown | |
|
| Timaru | |
|
| West Coast | |
|
| Other Network/Transport | |
|---|---|
| North Island Road | |
| South Island Road | |
| Inter-island Road | |
| Air network | |
Guide to network status levels
| Network status | Regional pick up | Regional delivery | |
|---|---|---|---|
| Green = Normal |
Items volumes and resourcing levels are in line with normal operations. No controls or restrictions in place. | Business as usual | Business as usual |
| Yellow = High |
Item volumes are high and exceeding normal operations. Resourcing is constrained and impacting performance levels. Controls may be implemented. | Delayed | 2-3 days |
 Orange = Very high |
Item volumes are very high and nearing critical levels. Continued resourcing constraints are impacting performance levels. Controls and restrictions in place to manage volumes. | Restricted | 3-5 days |
 Red = Extreme |
Item volumes exceed critical levels. Workforce restrictions and continued resourcing constraints will see the crisis plan activated to manage network volumes. | On hold | 5+ days |