Customs documentation for sending items overseas

Find out more about what customs documentation you may need for sending items overseas and how to complete them.

Customs documentation for sending items overseas

Find out more about what customs documentation you may need for sending items overseas and how to complete them.

Do I need to complete Customs documentation?

Yes, you WILL if you send the below overseas:

  • Parcels

  • Documents or letters when sending with Economy, Economy Plus, Courier or Express International services

Get instructions on how to do this

No, you WON'T if you send the below overseas:

  • Documents or letters with Economy Letters and Economy Registered.

Documents are written, typed, printed paper-based documents (i.e. letters) with no commercial value.

These documents are Customs declarations and other documents that need to be submitted at customs clearance. Types of documentation can include; the consignment note or electronic shipment label that incorporates a Customs declaration form, commercial or export invoices, or other documents as required by Customs authorities of export and import countries, such as an Export Entry.

What documents to complete

Now that you know you need to complete some form of customs documentation, find out what you need to complete and what steps to take.

I'm sending an item:

Valued UNDER $1,000 with Economy, Economy Plus, or Courier services

 

I'm sending an item:

Valued OVER $1,000 with Economy, Economy Plus, or Courier services

I'm sending an item:

Valued UNDER $1,000 with Express service

 

I'm sending an item:

Valued OVER $1,000 with Express service

 

Are you a business?

Go to the business customs page to find out more.

Important things to know before sending

Changes to global customs clearance requirements

If you’re sending parcels overseas, there are important global Customs clearance requirements that need to be met to ensure your parcel reaches its destination without being delayed or returned. Learn more.

Country specific requirements

It's your responsibility to ensure that your item is not prohibited or restricted in the country you are sending to. You can check with the Customs and/or agricultural/quarantine authority of the country concerned, contact the local Consulate or Embassy representatives, or visit the overseas destination's customs/border agency website.

Consignment notes

Consignment notes are documents that contain information about the carriage of goods. They record the sender’s and receiver’s contact information, a Customs declaration form, and the unique reference number for each shipment.

Export entries

An export entry is a formal declaration made to New Zealand Customs about what goods are being exported. 

Export invoices

An export invoice allows overseas Customs officials to determine if your item can enter the destination country, whether it is subject to regulatory fees or duties and, if applicable, the value of those fees.