About export entries

What is an export entry?

An export entry is a formal declaration made to New Zealand Customs about what goods are being exported. The declaration is made under the Customs and Excise Act 1996 and in this context, the term “entry” means making an entry into the New Zealand Customs database, not the entry of goods into a country.

Why do I need to complete one?

An export entry is required by New Zealand Customs Service for certain items. Details of items that require export entry clearance, and those that are exempt, can be found on the NZ Customs website.

Who do I contact to lodge the export entry for my items?

For items sent via Economy Plus, Courier (including Extension and Courier Select_China) services, contact our Customs Brokage team at [email protected] 

For items sent via Courier Select_AU, please contact our Customs broker team at [email protected] 

For items sent via Express services, NZ Post will complete the export entry on your behalf. Please ensure your customs client code (if available) is included on the export invoice. 

How much does it cost to lodge an export entry?

If you're sending by Express service, NZ Post can complete the export entry for you at no additional charge.  

If you're sending by Economy Plus, Courier (including Extension) and Courier Select_AU services, or air or sea freight, fees will apply. 

The process will cost NZ$80.50, incl GST, which applies to entry lodged from 8 June 2026 and onwards.

How do I complete an export entry?

There are 3 options available to you:

A. Get an NZ Post Customs Brokage team member to complete the export entry on your behalf

You need to:  

• contact the NZ Post Customs Brokage team on [email protected]  or [email protected] (Courier Select_AU, or air or sea freight).
• we will require a copy of the invoice (for goods that are being sent).

Note: We offer assistance with the preparation of the export entry for first-time exporters. This will help if you are unfamiliar with the related rules, determining tariff classification, customs value, or whether exemptions/permit requirements exist for goods you wish to export.

B. Register with NZ Customs & complete the export entry yourself

You need to:

• Register with NZ Customs: New Zealand Customs website or 0800 428 786.
• Complete form yourself through NZ Customs.

C. Get an independent customs broker to complete the export entry on your behalf

You will need to find an independent customs broker to complete this for you.

Where to place the export entry number

If the export entry is done by NZ Post Customs brokage team, there is nothing more you need to do.

For export entry completed by yourself or other customs brokers, please email the number with to [email protected]  or [email protected] (Courier Select_AU or  sea freight).