Keeping your receivers in the know
Delivery updates and notifications keep your customers informed and take the pressure off your team. Our digital tools, including our mobile app, make tracking easy.
Keeping your receivers in the know
Delivery updates and notifications keep your customers informed and take the pressure off your team. Our digital tools, including our mobile app, make tracking easy.
A range of tracking options to suit them
Parcel notifications, tracking tools and the option for photo on delivery offer visibility and peace of mind to customers awaiting parcels from your business.
Tracking parcels their way
Your customers can track parcels, set delivery instructions, arrange redelivery and receive real-time notifications – all through our app or online tracking tool.
Returns made simple
Online purchase didn’t work out? No worries. Returns are easy with NZ Post – labels sorted, drop-off points nationwide, and live tracking. Give your customers peace of mind and keep them coming back.
Delivery notifications for real-time updates
Keep your customers in the loop with email or SMS alerts, so they can track their parcels' journey – from pickup to delivery
Maximise your checkout power
Boost trust and conversions by featuring NZ Post at checkout. Familiar delivery options and accurate service names give customers confidence, meaning fewer abandoned carts, and a seamless experience with reliable tracking and notifications.
Peace of mind with photo on delivery
Show your customers their parcel has arrived safely with a photo of where it was left by our courier driver.
Delivery options to help your customers receive their parcel the first time
Delivery instructions
Your customers can provide us with delivery instructions, such as a safe place for us to leave their parcels, using our app or tracking tool.
Missed my parcel
If they missed their delivery, it’s not a problem! They can arrange redelivery using our tracking tool or app.
Redirect my parcel
For a small fee your customers can redirect their parcel to another location within 75km of the original delivery address.
Collect my parcel
Your customers can choose to send their parcels to one of over 380 convenient locations around New Zealand with our Collect my parcel service.
Leave my parcel
When receiving Signature Required parcels, your customers can give us permission to leave their parcel somewhere safe at the delivery address.
Sending more than 50 parcels a week?
Whether you need urban, rural, oversized or global sending solutions, we support the delivery needs of large and growing businesses all over New Zealand. Complete the form below and one of our Business Specialists will be in touch.
Sending more than 50 parcels a week?
Whether you need urban, rural, oversized or global sending solutions, we support the delivery needs of large and growing businesses all over New Zealand. Complete the form below and one of our Business Specialists will be in touch.