The price for sending your passport or application/renewal will depend on the destination country. Find a price for sending online with our Send It tool.

Passports and applications/renewals are sensitive and valuable legal documents. Due to their small size, passports also carry a higher risk of being lost. When sending overseas with Express, your passport and sensitive documents are handled by a single delivery partner for the entirety of their journey, making it not only our fastest, but also the most secure sending service.

When sending a passport overseas, you’ll need to complete a customs form. If you book online for pickup, the customs form will be completed while you order the courier. If you’re sending from an NZ Post store, you’ll be asked to fill in the digital customs form. Ask our team for help if you have any questions.

It's important your customs form is completed accurately, here are some tips:

• Avoid vague descriptions like "documents" instead be descriptive e.g. "Passport Application Documents"
• Include all sender and receiver contact details, including a phone number for the receiver.
• If sending to UK government or passport-related addresses, you can include any additional identifying information (such as reference numbers or applicant details)

Passports being sent within New Zealand should use Courier or Courier & Signature services. It’s prohibited to send them with Economy.

You can book your service online using our Send It tool, or visit a NZ Post store.

Track the delivery of your passport from door-to-door using our tracking tool. You can also get parcel updates sent to your email by signing up for notifications, or track its progress from the NZ Post app.

1. Prepare and package your documents to send. You can use your own packaging, or purchase a NZ courier bag (which must be Size S or larger).
2. Either book a courier pickup, or drop off your documents at a NZ Post store. This step will include filling in a customs form if you’re sending overseas.

3. Track the progress of your documents.

4. Sign up for parcel notifications to get confirmation of successful delivery.

If you’re applying for a new passport or getting a renewal, then your application will likely include sensitive legal documents like your birth certificate or physical passport (old or currently valid).

Because of this, you must send these documents with:

Overseas - Express
Within NZ - Courier, Courier & Signature

If you’re sending a photocopy of your passport, you can send with:

Overseas - Courier Documents, Express
Within NZ - Economy, Courier, Courier & Signature