Terms of business

New Zealand Post is required by law to meet specific performance standards. Read our terms of business including The Public Contract and Postal Users' Guide to find our standard terms and the postal legislation relating to our products and services.

Standard terms & conditions products and services

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide.

Supplying to New Zealand Post

Find out about how New Zealand Post buys goods and services and what sort of purchasing method you should expect when you supply to us.

Website terms and conditions

Terms and conditions for the New Zealand Post website, www.nzpost.co.nz and its sub-domains.