Make the switch from Parcelwings to My NZ Post Business today
Our online sending platform is designed to make it easy to manage all your parcel sending needs. This is a pay-as-you-send service, so you’ll no longer need to top up your credit account before sending
Make the switch from Parcelwings to My NZ Post Business today
Our online sending platform is designed to make it easy to manage all your parcel sending needs. This is a pay-as-you-send service, so you’ll no longer need to top up your credit account before sending
Send from anywhere using your online account
Get quotes for a range of sending options within NZ and around the world
Book pickups when it suits you
Print your own sending labels, or leave that to us
Keep your customers in the loop with notifications about their parcel's journey. Automatic updates by email are free and you can opt out any time. Learn more about Parcel Notifications.
Complete Customs documentation online
Personalise your account for even quicker sending
Save contacts and customers to your address book
Save the details of your frequently sent parcel types
Save your pickup addresses
Quickly update your business and personal details if anything changes
Pay as you send using credit card or debit card
Save time with eShip
If you send multiple parcels a day, or have an eCommerce website, you can save time and streamline your sending by getting set up with eShip. Check out the guides in our online support hub to get started
Your pricing guide
We are committed to keeping your current courier pricing (excluding variable changes) in place until 30 June 2026. The prices in this guide are aligned to your current Parcelwings pricing. Please disregard the prices shown on the ‘Pricing guide’ page within My NZ Post Business as this does not reflect your pricing.
Quick reference guide: Your tasks, our solutions
To make switching to My NZ Post Business easier, we’ve put together a guide on which solution to use for your everyday tasks.
| When you need to… | Use My NZ Post Business | Use another NZ Post solution |
| Get a shipping quote |  |
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| Import orders e.g. from an eCommerce platform | Available using eShip. Find out how to connect. | |
| Validate an address | |
|
| Create a label | |
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| Create multiple labels | Available using eShip. Find out how to connect. | |
| Request a courier pickup |
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| Buy packaging or labels | |
Connect to our online shop or use the link inside My NZ Post Business. |
| Track parcels | |
Use our online tracking tool or use the link inside My NZ Post Business. |
| Send your customers parcel notifications (email or SMS) | |
|
| View your past transactions | |
|
| View reporting | |
|
| Raise a parcel enquiry, claim or request technical support | Use our webform or call 09 977 0102 from 8am – 5.30pm Monday to Friday. | |
| Check general domestic delivery updates | Check our domestic delivery updates webpage. |
More useful information
Sending restricted and prohibited items
When you make the switch to sending through My NZ Post Business, NZ Post’s Terms and Conditions will apply You can find this anytime within My NZ Post Business by heading to Send then Restricted and prohibited goods.
If you’re sending something that’s restricted or prohibited, please email [email protected] and we’ll contact you to discuss your options.
Terms & Conditions
When you make the switch to sending through My NZ Post Business, NZ Post’s Terms and Conditions will apply.
Please familiarise yourself with our Terms & Conditions.
Looking for our logo?
11% of customers say they would switch to a retailer that uses NZ Post for their deliveries, so use this power to your advantage with NZ Post branding.*
Visit our Marketing Resources Hub for access to our logo and guidelines on how to use it correctly within your website checkout.
* Brand preference data, TRA, October 2023.
Exclusive Brother printer offer
We've partnered with Brother to give you access to exclusive offers on Brother label printers.
All Brother printers come pre-configured, and you’ll receive live technical support.
Need more support?
You don’t need to create your own account online, simply follow the steps above to set up your password.
For any queries about accessing My NZ Post Business, please email [email protected]
For more support with using My NZ Post Business, check out our online support hub or read our FAQs.
Need more support?
You don’t need to create your own account online, simply follow the steps above to set up your password.
For any queries about accessing My NZ Post Business, please email [email protected]
For more support with using My NZ Post Business, check out our online support hub or read our FAQs.