Customs documentation for sending items under $1000 as a business
You’ll need to complete 2 documents as part of customs documentation when sending overseas.
We’ll walk you through each step below:
- Consignment note/electronic shipping label
- Export invoice form
- Attaching documents to your parcel
1. Fill out a consignment note/electronic shipping label
Pick the method which is best for your situation as a business:
Small Business Sending
If you send under 50 parcels a week, use an SBS account to print consignment notes as part of your online parcel bookings.
eShip
If you send more than 50 parcels a week, use an eShip account to create electronic consignment notes.
APIs
If you send more than 50 parcels a week, integrate API solutions into your platform to create electronic consignment notes.
Visit an NZ Post store
If you prefer to send parcels in store, you can fill out the appropriate documentation during your visit.
2. Fill out an export invoice
It’s preferred that you provide an export invoice that is computer-generated rather than handwritten. There are 2 ways to do this:
A. Complete the export invoice form (NCPI025)
PDF - 48KB
Word - 55KB
B. Provide a commercial invoice
This needs to include:
- a full description of the contents of your package
- the number of items in your package
- the total value of your package
- the country of origin of all items in your package
- the reason for export of your item
- the 6-digit Harmonised tariff code(s) of the sending items (if known)
You will also need to sign and date the export invoice.
More about export invoices
3. Attach the documents to your parcel
You will need to attach the documents securely to the outside of your parcel. Please ensure the shipping label or barcode is facing out.
We recommend placing them in a clear plastic pouch. You can get clear pouches at an NZ Post store or at our online shop.
Consignment note options:
- Print the electronic note onto adhesive paper and attach it.
- Use tape to attach it.
- Place it in a clear plastic pouch.
Export invoice options:
- Place it in a clear plastic pouch.
DO NOT tape the invoice to the outside, as we may need to see all of it.