Delivery across New Zealand from offshore
Explore your service options and useful information for sending parcels, bulk mail, and letters from offshore to New Zealand.
Delivery across New Zealand from offshore
Explore your service options and useful information for sending parcels, bulk mail, and letters from offshore to New Zealand.
Sending parcels to New Zealand
Reach customers across New Zealand through our nationwide delivery network, with access to 2.7 million residential, rural and business delivery points.
Courier Economy
Send between North and South Islands
2-3 working days*
Cost-effectively send tracked parcels within New Zealand.
- Tracking
- Notifications and reporting
- Cover up to $2,000
- Inflight redirection
Available add-ons
- Signature on delivery
- Photo on delivery
- Rural delivery
Weight of item
- Send up to 25kg**
Courier
Send nationwide
Next working day*
An overnight service for sending tracked parcels within New Zealand.
- Tracking
- Notifications and reporting
- Cover up to $2,000
- Inflight redirection
Available add-ons
- Signature on delivery
- Photo on delivery
- Rural delivery
Weight of item
- Send up to 25kg**
* Delivery targets are a guide only. Delivery between some major towns and cities, and to and from rural or remote areas may take longer. Head to our delivery targets support page for more info.
** Maximum parcel size and weight: 25kg weight limit, 0.125m³ volume, 1.5m in length.
*** A Saturday delivery option is available upon request. Special conditions apply and is dependent on the item’s international arrival and border clearance date. Please note, Saturday delivery is not available for rural (RD) addresses.
Benefits of choosing our Courier service
Parcel notifications
We'll keep your customers updated about their parcel's delivery status via email & SMS.
Option of parcel redirection
Recipients can opt to have their parcels delivered to another address within 75km of the original, or a Collect my parcel location.
Leave authority available
If your customers aren't home for delivery, they can choose to have their parcel left somewhere safe at the delivery address without a signature.
Photo proof of delivery
Customers who choose to have their parcel left in a secure location will now also receive photo proof of delivery.
Useful information for sending parcels to New Zealand with NZ Post
International guide to sending
The international guide to sending contains all the key information business customers need to be aware of when sending to New Zealand.
International parcels guide
Our International parcels guide is designed to ensure customers pick the packaging solution and service that best fits their sending needs.
Label & packaging guide
The Sending to New Zealand packaging and labelling guide has been designed to consolidate the information required to send parcels through the NZ Post network with efficiency.
Manifest file format user guide
Our manifest file format user guide has been created to help ensure you meet NZ Customs and NZ Post requirements.
How returns are handled
We offer a range of cost-effective and flexible returns services that work around your business. A great returns service:
- Offers a convenient way for customers to return goods to you
- Can be a point of difference in a competitive market
- Removes barriers associated with online shopping
- Increases customer confidence
- Improves turnaround time for restocking and reselling returned items.
Choose a standard service for a monthly fee, or have a tailored returns service built. Find current pricing on our Returns Solutions rate card.
Get in touch about your business needs
Let us know some details about your business and one of our specialists will get in touch to discuss how we can help.
Get in touch about your business needs
Let us know some details about your business and one of our specialists will get in touch to discuss how we can help.
Sending mail to New Zealand
We offer a range of mail options, from standard mail through to bulk mail services and cost-efficient promotional mail options.
Bulk mail options (300+ items)
Find current pricing on our International Bulk Mail rate card.
VolumeMail
Machine-sorted letters at the lowest cost.
- 300+ items per lodgement
- Size and weight limits from the VolumeMail PDF
- Sort by postcode and send in labelled trays (max 12 kg)
FlexiMail
Larger, creative formats for more impact.
- 300+ items of the same size
- Up to 240 × 360mm, 20mm thick, 1 kg
- Sort by postcode and include a Lodgement Data File
Publication Mail
Magazines, periodicals and catalogues.
- 300+ items in the same weight range
- Published at least twice a year (not manuals, directories or annual reports)
- Up to 240 × 360mm, 20mm thick, 1 kg. Samples allowed.
Standard mail options (up to 300 items)
Find current pricing on our International Standard Mail rate card.
- Medium, Large, or Oversized available
- Delivery target within 3 working days
- Delivers to street addresses, rural address, PO Boxes & Private Bags
Additional mail information
Encourage customers to respond to your business mail with the postal version of a freephone number. Post as much or as little as you like – and you’ll only be charged for the responses you receive.
DirectPost is a service that allows you to pay by deferred payment and is available to NZ Post credit account holders. It can be used to pay for most of our postal services when sending from overseas.
Apply for DirectPost using this application form.
When sending bulk business mail, your item must comply with our Bulk Mail Envelope Layout Standard to ensure they are processed with maximum efficiency.
High-quality addressing is important for lowering your costs, saving time, and improving delivery success to boost customer satisfaction.
NZ Post has a set of tools which can help with quality addressing.