Counter delivery

If you need a short term mailing address of up to three months, use our Counter delivery service located at your local PostShop and some PostCentre outlets.

Or were you after: 

Visit your local PostShop to organise for your mail sent via our delivery network to be held by Counter delivery. Bring along a photo ID to set up counter delivery.

Counter Delivery locations

Counter Delivery locations (PDF - 353KB).

When collecting your Counter delivery items, please present suitable identification.

Counter delivery address

Counter delivery mail should be addressed as follows:

Mr A B Jones
Counter Delivery
Eketahuna PostCentre
Eketahuna 4940

Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery targets

Delivery targets are a guide only and we do not guarantee your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

Next steps

To arrange to receive the Counter delivery service, visit your local PostShop.