Envelope layout standards

See our envelope layout requirements for machinable or manually-sorted Bulk Mail.

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When sending bulk business mail, your items must comply with our layout standards to ensure they are processed with maximum efficiency.

Our Envelope Layout Standards (PDF - 5.6MB) outline our requirements for both machinable Bulk Mail products (VolumePost 1, VolumePost 3, Business Standard and Approved FreePost) and manually sorted Bulk Mail products (GoFlexible, Business Flexible and PrintPost).

We’ve recently made changes to our maximum weight and minimum delivery address font size for VolumePost 1 and VolumePost 3.

For more information and assistance with your envelope layout, contact our National Contact Centre or phone your account manager direct.

Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery targets

Delivery targets are a guide only and we do not guarantee your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

VolumePost, FreePost, GoFlexible, and PrintPost are trade marks of New Zealand Post Limited.

Next steps

Find out before you print your Bulk Mail envelopes how to have your envelope layout assessed for free.