World zones

Delivery targets

You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because NZ Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.

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Zone A: Australia

International Express Courier, International Courier, GoAustralia, International Air Satchel Tracked, International Air/International Air Satchel

All states of Australia

Zone B: South Pacific

International Express Courier

All countries in Zone B.

International Courier

Cook Islands, Fiji, New Caledonia, Samoa, Tonga and Vanuatu.

International Courier Exemption

American Samoa, French Polynesia, Kiribati, Niue and Solomon Islands.

International Air/International Air Satchel

All countries in Zone B.

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Zone C: Asia

International Express Courier

All Countries in Zone C

International Courier

Cambodia, China - People's Republic of, Hong Kong, Indonesia, Japan, Korea - Republic of (South), Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam.

International Courier Exemption

Brunei Darussalam, Marshall Islands, Myanmar and Papua New Guinea.

International GoChina

China - People's Republic of, Hong Kong and Macau.

International Air Satchel Tracked

China - People's Republic of, Hong Kong, Indonesia, Japan, Korea - Republic of (South), Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam.

International Air/International Air Satchel

All Countries in Zone C

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Zone D: Canada, UK and Europe

International Express Courier

All countries in Zone D

International Courier

Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

International Courier Exemption

Bulgaria, Cyprus, Estonia, Iceland, Latvia, Lithuania, Luxembourg, Malta and Serbia.

International GoUK

United Kingdom

International Air Satchel Tracked

Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

International Air/International Air Satchel

Zone US: United States of America

International Express Courier, International GoUSA, International Air Satchel Tracked, International Air/International Air Satchel

All states of the United States of America

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Zone E: Rest of the world

International Express Courier

All Countries in Zone E

International Courier

Brazil, Chile, Costa Rica, Ecuador, El Salvador, India, Mexico, Sri Lanka and Uruguay.

International Courier Exemption

Argentina, Bahamas, Barbados, Bermuda, Cayman Islands, Cuba, Ethiopia, Guyana, India, Iran, Israel, Jamaica, Jordan, Kenya, Malawi, Maldives, Mauritius, Morocco, Netherlands Antilles, Panama, Paraguay, Peru, Qatar, Russian Federation, Saudi Arabia, South Africa, Trinidad and Tobago, Ukraine, United Arab Emirates and Yemen.

International Air Satchel Tracked

Brazil, Mauritius, Mexico, Russian Federation and Turkey.

International Air/International Air Satchel

All Countries in Zone E

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Zone B: South Pacific

American Samoa, Cocos Islands, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna.

Zone C: Asia

Brunei Darussalam, Cambodia, China - People's Republic of, Federated States of Micronesia, Guam, Hong Kong, Indonesia, Japan, Korea - Democratic People's Republic of (North), Korea - Republic of (South), Lao People's Democratic Republic, Macau, Malaysia, Marshall Islands, Midway Island, Myanmar, Northern Mariana Islands, Palau, Papua New Guinea, Philippines, Singapore, Taiwan, Thailand, Timor Leste, Vietnam and Wake Island

Zone D: Canada, UK and Europe

Alderney, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and United States of America

Zone E: Rest of the World

Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Colombia, Comoros, Congo, Democratic Republic (formerly Zaire), Costa Rica, Côte d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guatemala, Guinea Bissau, Guinea, Guyana, Haiti, Honduras, India*, Iran, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territory - Occupied, Panama Republic, Paraguay, Peru, Pitcairn Island, Puerto Rico, Qatar, Reunion, Russian Federation**, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, São Tomé and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Eustatius, Sint Maarten, Somalia, South Africa, South Georgia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Turkmenistan, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Virgin Islands (British), Virgin Islands (USA), Yemen, Zambia and Zimbabwe

Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the general Postal Users' Guide. They are also available for reference at NZ Post retail outlets.

View the Terms and Conditions of the products and services offered to customers with a NZ Post business account.

Required postage

The required postage is the value of postage required for NZ Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Express Courier, International Air Registered, International Courier and International Air are trademarks of New Zealand Post Limited.