Poste Restante
Poste Restante is an inexpensive service for receiving letters and parcels while you’re visiting New Zealand from overseas.
The Poste Restante service provides you with:
- a location to hold mail until you are ready to collect
- a facility to redirect mail
- a facility to leave messages
- storage facilities for parcels to be collected when ready.
Receiving Poste Restante mail
All Poste Restante mail should be addressed as follows:
Recipient
Name of PostShop
PostShop steet address
Town, postcode
Country
For example:
David Franklin (Post Restante)
ABC PostShop (need to include name of PostShop here)
1 Main St
Levin 5510
New Zealand
Prices
The Poste Restante fees depend on how long you want to use this service. Your mail items can be held for up to two months – they will be held for the first seven days free of charge, and then will be charged for on a weekly basis.
| Duration |
Letters and parcels up to 30kg fee (incl gst) |
|---|---|
| 0 - 7 days | Free |
| 7 - 14 days | $11.00 |
| 14 - 21 days | $16.50 |
| 21 - 28 days | $22.00 |
| 28 - 35 days | $27.50 |
| 35 - 42 days | $33.00 |
| 42 - 49 days | $38.50 |
| 49 - 56 days | $44.00 |
| 56 - 63 days | $49.50 |
You can have mail redirected from one Poste Restante location to another within New Zealand.
Things you need to know
- We cannot redirect mail to a hotel, motel, motor camp or boarding house.
- After two months, any unclaimed letters or parcels will be returned to sender.
Poste Restante locations
| PostShop | Address | Phone | Fax |
|---|---|---|---|
| Auckland | Victoria Street Box Lobby 151 Victoria Street West, Auckland Central, 1010 |
0800 501 501 | |
| Christchurch | Christchurch Box Lobby, 67 Cashel Street, 8013 |
0800 501 501 | 03 353 1869 |
| Hawera | 162 High Street Hawera, 4610 |
06 278 7197 | 06 278 4924 |
| Invercargill | 66-74 Tay Street Invercargill, 9840 |
03 211 0199 | |
| Kaikohe | 144 Broadway Kaikohe, 0405 |
0800 501 501 | 09 405 3041 |
| Kaitaia | 104 Commerce Street Kaitaia, 0410 |
0800 501 501 | 09 408 3101 |
| Kerikeri | 6 Hobson Avenue Kerikeri, 0230 |
09 407 9721 | 09 407 9722 |
| Masterton | 181 Queen Street Masterton, 5810 |
06 378 8300 | 06 370 9257 |
| Motueka | 151 High Street Motueka, 7120 |
03 528 8886 | |
| Oamaru | 2 Severn Street Oamaru, 9400 |
03 433 1190 | 03 433 1191 |
| Takaka | 29 Commercial Street Takaka, 7110 |
03 525 9702 | 03 525 9716 |
| Te Awamutu | 71 Bank Street Te Awamutu, 3800 |
07 871 5199 | 07 871 3157 |
| Thames | 517 Pollen Street Thames, 3500 |
07 868 7850 | 07 868 9603 |
| Timaru | 21 Strathallen Street Timaru, 7910 |
03 686 6039 | 03 686 6041 |
| Wanaka | 39 Ardmore Street Wanaka, 9305 |
03 443 8211 | 03 443 8212 |
| Wellington | 7 Waterloo Quay, Pipitea Wellington, 6011 |
0800 501 501 | 04 801 2428 |
| Whangarei | 16 Rathbone Street Whangarei, 0110 |
09 430 2762 | 09 438 0037 |