Receiving your parcels

You can choose how you get your parcels

Want your parcels to work round you?

With NZ Post and CourierPost’s range of delivery options, you can now get your parcels delivered first time.

Parcel Leave

Parcel Leave

Don’t mind us leaving your parcels at home, even if you’re not there to sign for it? With Parcel Leave, you can give our couriers permission to sign for and leave a parcel on your behalf. You can even tell us if you'd like us to leave it somewhere specific on your property. All you need to get started is your tracking number.

Terms and conditions apply.

Track and leave your parcel
Parcel Collect

Parcel Collect

Want a more convenient place to get your parcel – which fits around your daily routine? With Parcel Collect, you can arrange to have your parcels delivered straight to one of 180 Parcel Collect locations such as a participating Countdown, Wellington Z Energy, CourierPost depot or NZ Post retailer. We’ll let you know by email when your parcel arrives, and we’ll give you ten days to pick it up.

Register for a Parcel Collect address

Parcel Redirect

Parcel Redirect

Plans changed when you’ve got a parcel on the way? With Parcel Redirect, it’s quick and easy to change your parcel delivery to another address within 75kms of the original delivery location – such as to the weekend bach, to work, or to a nearby Parcel Collect location such as a participating Countdown, Wellington Z Energy, CourierPost depot or NZ Post retailer. You can redirect your parcel up until it leaves the depot. All you need to get started is your tracking number.

Track and redirect your parcel
Delivery instructions

Delivery instructions

Got a specific spot where you’d like your parcel left at home? You can provide us with instructions about where you'd like us to leave it on your property. This service is for parcels that don’t need a signature. Check out ‘Parcel Leave’ if you’d like your parcel left at home even if you’re not there to sign for it. To add delivery instructions all you need is your tracking number.

Track and add delivery instructions
ParcelPod

ParcelPod

Want to pick up your parcel on your lunch break or on the way home? Then have it delivered directly to a ParcelPod locker. You can choose from several ParcelPod locations around New Zealand and use ParcelPod as often as you like during your three or six month  subscription.

Find out more or register for a ParcelPod address

 

Terms and conditions apply.

Missed a parcel delivery?

Redeliver my parcel

For $5, you can have it redelivered on Saturday or in the evening. Or if you prefer, at no additional cost, you can have it redelivered to your home or to a Parcel Collect location such as a participating Auckland Countdown, Wellington Z Energy, CourierPost depot or NZ Post retailer. And remember, all the parcel delivery options above make it easy for you to receive your parcel first time, next time.