Electronic Advance Data (EAD)

What you need to do when sending parcels overseas.

From 16 September 2020, for border security and clearance purposes, we need to electronically capture the sender, receiver and parcel content information that you provide on the consignment note and Customs declaration forms for all International services (except International Air Letters).

This information may be electronically shared in advance, to the destination postal administration and national government agencies (such as Customs) for fiscal, risk, security and border clearance purposes, in line with national and international legislation.

Sending international parcels instore or using a manual consignment note.

Once you have completed the consignment note or Customs declaration, we will scan the barcode and take an image of the completed forms at the counter. This will be converted into an electronic format, ready for use as EAD. It’s important that you complete the form correctly, clearly, completely and in English so that your parcel arrives at its destination without delay. Without this information your parcel may not be able to enter the country of destination.

A service fee of $5 (RRP) is included in the instore price of sending parcels overseas to cover the electronic data capture cost, processing and administration fee. If you have a business account and you do not use a consignment note generated from a NZ Post electronic lodgement system, you will see the service fee separately on your invoice.

Sending International parcels using NZ Post online tools.

No service fee will apply when sending International parcels and documents using our online tools such as Print Postage Online, eShip and labelling APIs. Sender, receiver and parcel content information will be sent to the overseas postal service or organisation electronically upon the completion of the transaction.

Privacy of information

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Questions and answers

What is EAD (Electronic Advance Data)?

EAD is the electronic capture of consignment note information for transmission to the overseas destination, before the item leaves New Zealand.

Which international services does EAD apply to from 16 September 2020?

We are requiring the electronic capture of sender, receiver and parcel content information on the consignment note and Customs declaration information for all international services (except International Air letters).

Why do you need to capture my consignment note and Customs declaration data?

The information is captured for the purpose of fiscal, risk, security and clearance in line with the national and international legislation.

If we do not comply with these international requirements the item may not be able to enter the destination country.

This requirement is not limited to New Zealand; all postal operators and other delivery service providers around the world are required to capture and transmit this data to all countries before items can be sent.

What is the cost of the service fee?

A service fee of $5 (GST Zero rated) is included in the in-store price of sending International Courier, International Express Courier, International Air Small Parcel and International Air Parcel overseas to cover the electronic data capture cost, processing and administration fee

Do items processed using Print Postage Online tool need to be scanned for EAD?

No, items sent using the Print Postage tool on the NZ Post website don’t need to be scanned for EAD. Sender, receiver and parcel content information is sent electronically to the overseas postal service or organisation.

Who is EAD information shared with?

The information captured may be electronically transmitted to the destination postal administration and national government agencies (such as Customs) in advance for purposes such as fiscal, risk, security and border clearance, in line with national and international legislation.