Electronic data capture of consignment note information

The USA has introduced new requirements which came into effect in February 2019, as part of the overall move to increased global security for sending items.

This means that we need to be compliant with the electronic data capture requirements for parcels and documents, so they can travel to the USA. At this stage, they only apply to the International Courier (EMS) service but over time the requirements will increase to cover more countries and international services.

We need to capture the information on your consignment note for electronic transmission to the USA, before the item leaves New Zealand. The sender’s name, recipient’s name, addresses and contents of the item (at an item level) must be included.

Read more information on the USA legislationOpens in a new window. .

Things you need to know

In-store, the International Courier (EMS) service for all parcels and documents will require a new process for us to comply with USA regulations, before they leave New Zealand. You will need to continue to fill out a white consignment note. At the counter, we will then take an image of your consignment note, scan your item’s barcode and input your consignment note information. This will also be the process for couriers and rural drivers picking up these parcels from customers using manual consignment notes.

The information contained on your consignment note, including sender and recipient details and contents of the item (at an item level), will be shared electronically with the US postal service  who will in turn share it with US border and security agencies to facilitate customs/border security clearances in line with US national and international requirements.

Most International Courier parcels and documents sent using our online tools such as Print Postage Online, and business tools such as eShip and RedClick, send the consignment note data to the US postal service electronically, so do not require you to carry out any additional steps.

We take your privacy and information security very seriously. Read our Privacy Statement.

Questions and answers about EAD

What is EAD (Electronic Advance Data)?

EAD is the electronic capture of consignment note information for transmission to the overseas destination, before the item leaves New Zealand.

Why do you need to capture my consignment note data in-store?

We need to be able to scan and capture the information on your consignment note for electronic transmission of that information to the US postal service, before the item leaves New Zealand.
If we do not comply with these international requirements, your item will not be able to enter the USA.

This requirement is not limited to New Zealand, all postal operators around the world are required to capture and transmit this data to the US postal service.

Do items using online postage labels need to be scanned?

No, as most parcels and documents sent using online tools such as Pay Postage Online, or the business tools eShip and RedClick, send the data to the US postal service electronically.

Who is this information shared with?

The US postal service, who in turn share it with US customs and border security agencies, to facilitate customs/security clearances in line with US national and international requirements. The information transmitted can only be used for customs clearance and border security purposes.

Why aren’t my other items being scanned?

At this stage, the requirement only applies to the International Courier (EMS) service for parcels and documents to the USA but over time the requirement will apply to more countries and international services.