World zones

Our international delivery network is made up of five zones. Find the correct zone for your delivery destination and the delivery target for each zone.

Image showing the world zones.

Delivery targets

Destination/
zone
International Express Courier International Courier International Air
Australia
(Zone A)
1 - 3 working days 2 - 3 working days 3 - 6 working days
South Pacific
(Zone B)
2 - 5 working days

4 - 6 working days

Cook Islands, Samoa, Tonga, Vanuatu

6 - 10 working days
Asia
(Zone C)
2 - 4 working days* 4 - 6 working days

China, Hong Kong, Japan, Macau, Malaysia, Philippines, South Korea, Singapore, Taiwan, Thailand and Vietnam only.

6 - 10 working days
North America, UK and Europe
(Zone D)
2 - 4 working days 5 - 6 working days

Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, UK and United States of America

6 - 10 working days
Rest of the world
(Zone E)
2 - 5 working days*

5 - 6 working days

Brazil, Costa Rica, Ecuador, El Salvador, Mexico, Uruguay

6 - 10 working days

You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.

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Australia (Zone A)

  • All states of Australia

South Pacific (Zone B)

  • American Samoa
  • Cocos Islands
  • Cook Islands
  • Fiji
  • French Polynesia
  • Kiribati
  • Nauru
  • New Caledonia
  • Niue
  • Norfolk Island
  • Samoa
  • Solomon Islands
  • Tokelau
  • Tonga
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna

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Asia (Zone C)

  • Brunei Darussalam
  • Cambodia
  • China - People's Republic of
  • Federated States of Micronesia
  • Guam
  • Hong Kong
  • Indonesia
  • Japan
  • Korea - Democratic People's Republic of (North)
  • Korea - Republic of (South)
  • Lao People-s Democratic Republic
  • Macau
  • Malaysia
  • Marshall Islands
  • Midway Island
  • Myanmar
  • Northern Mariana Islands
  • Palau
  • Papua New Guinea
  • Philippines
  • Singapore
  • Taiwan
  • Thailand
  • Timor Leste
  • Vietnam
  • Wake Island

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North America, UK and Europe (Zone D)

  • Alderney
  • Andorra
  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Guernsey
  • Holy See (Vatican City State)
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States of America

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Rest of the world (Zone E)

  • Afghanistan
  • Albania
  • Algeria
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Azerbaijan
  • Azores
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • British Indian Ocean Territory
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canary Islands
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • Christmas Island
  • Colombia
  • Comoros
  • Congo, Democratic Republic (formerly Zaire)
  • Costa Rica
  • Côte d'Ivoire
  • Cuba
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Falkland Islands
  • French Guiana
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guinea Bissau
  • Guinea
  • Guyana
  • Haiti
  • Honduras
  • India*
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Maldives
  • Mali
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Moldova
  • Mongolia
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands Antilles
  • Nicaragua
  • Niger
  • Nigeria
  • Oman
  • Pakistan
  • Palestinian Territory, Occupied
  • Panama Republic
  • Paraguay
  • Peru
  • Pitcairn Island
  • Puerto Rico
  • Qatar
  • Reunion
  • Russian Federation**
  • Rwanda
  • Saint Barthelemy
  • Saint Helena
  • Saint Kitts-Nevis
  • Saint Lucia
  • Saint Pierre and Miquelon
  • Saint Vincent and Grenadines
  • São Tomé and Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Sint Eustatius
  • Sint Maarten
  • Somalia
  • South Africa
  • South Georgia
  • South Sudan
  • Sri Lanka
  • Sudan
  • Suriname
  • Swaziland
  • Syrian Arab Republic
  • Tajikistan
  • Tanzania
  • Togo
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turks and Caicos Islands
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Arab Emirates
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Virgin Islands (British)
  • Virgin Islands (USA)
  • Yemen
  • Zambia
  • Zimbabwe

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*India

Requirements for sending Passports to India using International Express Courier:

  • Shipments must be addressed to an Embassy /Consulate/Regulatory body.
  • Shipments must travel as a “Non Document” with an official letter to accompany it.
  • Value is of the goods must be the stated as the replacement value of the passport.

**Russia

Requirements for sending parcels to Russia using International Express Courier:

  • Parcels (gifts, merchandise or samples) sent to Russia using International Express Courier service can only be sent if addressed from a business in New Zealand and consigned to a business in Russia. We cannot accept parcels addressed from or to individuals in this channel to Russia. Documents can still be sent from, or to individuals using this service.
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Compensation, restricted & prohibited items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about compensation, restricted & prohibited items.

International Express Courier, International Air Registered, International Economy Courier and International Air are trade marks of New Zealand Post Limited.