World zones

See the delivery targets for the 6 world zones when using one of our International mail services.

Update on Delivery Targets due to COVID-19

We have seen widespread delays across our global delivery network due to the impact of COVID-19. See our international delivery updates page for details.

Delivery targets

Destination/
zone
International Express Courier International Courier International Air*
Australia 1 - 3 working days 2 - 3 working days 3 - 6 working days
South Pacific 2 - 5 working days

4 - 6 working days

Cook Islands, Fiji, New Caledonia, Samoa, Tonga, Vanuatu

6 - 10 working days
Asia 2 - 4 working days 4 - 6 working days

Cambodia, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, South Korea, Singapore, Taiwan, Thailand and Vietnam only.
6 - 10 working days
Canada, UK and Europe 2 - 4 working days 5 - 6 working days

Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, UK and United States of America
6 - 10 working days
United States of America 2 - 4 working days 5 - 6 working days 6 - 10 working days
Rest of the world 2 - 5 working days

5 - 6 working days

Brazil, Chile, Costa Rica, Ecuador, El Salvador, India**, Mexico, Sri Lanka, Uruguay

Please note that International Courier service is only available to major cities in India**.

6 - 10 working days

* Includes International Air Small Parcel, International Air Parcel, International Air Letters, and International Air Registered

You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.

** India

Please note that International Courier is only available to major cities in India listed below

Agartala, Agra, Ahmedabad, Aizawl, Ajmer, Allahabad, Aluva, Ambala, Amritsar, Aurangabad, Bareilly, Belgaum, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Cuttack, Dehradun, Delhi, Dhanbad, Dharwad, Dibrugarh, Faridabad, Gangtok, Goa, Gorakhpur, Gurugram, Guwahati, Gwalior, Hosur, Howrah, Hubballi, Hyderabad, Imphal, Indore, Jaipur, Jalandhar, Jammu, Jamshedpur, Jodhpur, Jorhat, Kalaburagi, Kanchipuram, Kanpur, Kochi, Kolkata, Kollam, Kottayam, Kozhikode, Lucknow, Ludhiana, Mangaluru, Meerut, Moradabad, Mumbai, Mysuru, Nagpur, Nashik, Panaji, Panipat, Patna, Puducherry, Pune, Raipur, Rajkot, Ranchi, Salem, Shillong, Shimla, Silchar, Siliguri, Srinagar, Surat, Thiruvananthapuram, Thrissur, Tiruchirappalli, Tirupati, Tiruppur, Udaipur, Udupi, Vadodara, Varanasi, Vijayawada, Visakhapatnam.

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Australia

  • All states of Australia

South Pacific

  • American Samoa
  • Cocos Islands
  • Cook Islands
  • Fiji
  • French Polynesia
  • Kiribati
  • Nauru
  • New Caledonia
  • Niue
  • Norfolk Island
  • Samoa
  • Solomon Islands
  • Tokelau
  • Tonga
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna

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Asia

  • Brunei Darussalam
  • Cambodia
  • China - People's Republic of
  • Federated States of Micronesia
  • Guam
  • Hong Kong
  • Indonesia
  • Japan
  • Korea - Democratic People's Republic of (North)
  • Korea - Republic of (South)
  • Laos People's Democratic Republic
  • Macau
  • Malaysia
  • Marshall Islands
  • Midway Island
  • Myanmar
  • Northern Mariana Islands
  • Palau
  • Papua New Guinea
  • Philippines
  • Singapore
  • Taiwan
  • Thailand
  • Timor Leste
  • Vietnam
  • Wake Island

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Canada, UK and Europe

  • Alderney
  • Andorra
  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Guernsey
  • Holy See (Vatican City State)
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

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United States of America

  • All states of the United States of America.

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Rest of the world

  • Afghanistan
  • Albania
  • Algeria
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Azerbaijan
  • Azores
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • British Indian Ocean Territory
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canary Islands
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • Christmas Island
  • Colombia
  • Comoros
  • Congo, Democratic Republic (formerly Zaire)
  • Costa Rica
  • Côte d'Ivoire
  • Cuba
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Falkland Islands
  • French Guiana
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guinea Bissau
  • Guinea
  • Guyana
  • Haiti
  • Honduras
  • India*
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Maldives
  • Mali
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Moldova
  • Mongolia
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands Antilles
  • Nicaragua
  • Niger
  • Nigeria
  • Oman
  • Pakistan
  • Palestinian Territory, Occupied
  • Panama Republic
  • Paraguay
  • Peru
  • Pitcairn Island
  • Puerto Rico
  • Qatar
  • Reunion
  • Russian Federation
  • Rwanda
  • Saint Barthelemy
  • Saint Helena
  • Saint Kitts-Nevis
  • Saint Lucia
  • Saint Pierre and Miquelon
  • Saint Vincent and Grenadines
  • São Tomé and Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Sint Eustatius
  • Sint Maarten
  • Somalia
  • South Africa
  • South Georgia
  • South Sudan
  • Sri Lanka
  • Sudan
  • Suriname
  • Swaziland
  • Syrian Arab Republic
  • Tajikistan
  • Tanzania
  • Togo
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turks and Caicos Islands
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Arab Emirates
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Virgin Islands (British)
  • Virgin Islands (USA)
  • Yemen
  • Zambia
  • Zimbabwe

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Terms and conditions

The standard terms and conditions of the products and services offered by NZ Post Limited, including information on the extent of our liability, are set out in the Public Contract and the general Postal Users' Guide. They are also available for reference at NZ Post retail outlets.

Required postage

The required postage is the value of postage required for NZ Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Express Courier, International Air Registered, International Courier and International Air are trademarks of New Zealand Post Limited.