Courier

Fast and cost-effective service with tracking

Send tracked documents and parcels to 53 select destinations*.

Courier

Fast and cost-effective service with tracking

Send tracked documents and parcels to 53 select destinations*.

Tracking

Signature on delivery

Send up to 30kgs**

Cover of up to $5000

Delivery target 2 - 6 working days

Send to 53 destinations*

Home pick-ups available***

For the destination list, please visit our world zone page

Pricing

The cost of delivery to send by our Courier international service is based on the size, destination and weight of your document. 

To calculate the cost to send your document, use the Rate Finder. Please note, the price may vary instore.

Weight Range 0 - 500g 500g - 1kg
Australia (Zone A) $29.4564 $35.5898
South Pacific (Zone B) $42.9146 $52.6993
Asia (Zone C) $42.9146 $52.6993
Canada, UK & Europe (Zone D) $52.3605 $64.8268
United States of America (Zone US) $65.6950 $81.6712
Rest of the world (Zone E) $51.4754 $63.7086

Size restrictions

Maximum size (length + girth) Maximum length of any side
3m 1.5m

Documents weighing more than 1kg are classified as parcels.
Maximum size and weight restrictions include packaging.

To calculate the cost to send your parcel, use the Rate Finder. Please note, the price may vary instore. 

The cost to send a parcel by our Courier international service is based on its size, destination and weight. You are charged by the greater of actual or volumetric weight, rounded up to the nearest 50g increment.

Calculating volumetric weight

Volumetric weight (kg) = Height (m) x Length (m) x Depth (m) x 200

Example:

A parcel with dimensions 150mm (height) x 400mm (length) x and 600mm (depth)
(0.15m x 0.4m x 0.6m) x 200 = 7.20kg.

If the actual weight on the scales for this parcel is 4kg, then you would be charged at 7.20kg as the volumetric weight is greater than the actual weight of the parcel.

Size restrictions 

Maximum size (length + girth) 

Maximum length of any side 

Minimum chargeable weight 

Max weight # 

3m 

1.5m 

500g

Up to 30kg 

Maximum size and weight restrictions include packaging. 
#Maximum weights are lower for some countries  

 

Additional information

International delivery network updates
For the latest updates on affected delivery times or items we temporarily cannot accept, please visit our international delivery updates

Prohibited and restricted items
Ensure your item is safe to send by checking our prohibited and restricted items information

Cover and compensation
Find out if you’ll be compensated if your item goes missing or gets damaged and how much you may be entitled to, subject to your compliance with our terms and conditions.  

How to package an item

How to address mail

International Courier parcels and documents can be lodged at your local NZ Post Store or from home via Print Postage Online

All International Courier parcels and documents lodged at NZ Post store require: 

  • A white Customs declaration (CN23/CN300), available in store. 
  • A copy of the commercial invoice or an Export Invoice (NCPI025) (PDF - 49KB), if the items being sent are part of a commercial transaction 
  • A completed Export Entry (for items valued over NZ$1,000). NZ Post can complete this on your behalf for an additional cost. 
  • Sender, receiver and parcel content information that you provide on the Customs declaration form or on Print Post Online will be shared in advance, to the destination postal administration and national government agencies (such as Customs) for fiscal, risk, security and border clearance purposes, in line with national and international legislation. Learn more about Electronic Advance Data (EAD)

 

If you have documentation, such as shipping labels (including electronic labels and manual consignment notes, invoices, or other certificates) that are not adhesive, you will need to put them into a clear plastic pouch and attach it securely to your parcel. Please ensure the shipping label is facing out. You can get clear pouches at NZ Post stores or at our online shop.

Terms and Conditions

The standard terms and conditions of the products and services offered by NZ Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at selected NZ Post stores. 

Delivery Targets 

For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a NZ Post store after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day. 

You can expect that items will usually arrive at their destination within the delivery target specified. Because NZ Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for NZ Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

* PO Box delivery is available to selected destinations.
**This may vary depending on destination, weight, and size of item. Maximum weights are lower for some destinations.
*** Home pick-ups available for items sent via Print Postage Online.