Close up of a stacked pile of letters with postage stamps
Close up of a stacked pile of letters with postage stamps
Close up of a stacked pile of letters with postage stamps
Close up of a stacked pile of letters with postage stamps

Redirect my mail

Make sure you control your mail when moving or changing postal address - throughout New Zealand as well as overseas.

Need to redirect a parcel?

If your parcel hasn’t left the depot yet, you can use your tracking number to redirect it to another address within 75km.

Redirect your parcel

Creating a new Mail Redirect

To set up your Mail Redirection for a household or business, you will need:

  • To register or login with a New Zealand Post account
  • Your New Zealand Drivers Licence or New Zealand Passport
  • A credit card to pay the Redirect service fee. Online rates include 30% discount
  • To apply at least 3 working days before you want the Redirect to start.

Start now

Updating an existing Mail Redirect

You will need:

  • A login with a New Zealand Post account
  • A credit card to pay any fees that apply

Update now

Mail Redirect fees

Type Duration In a PostShop Online (Including 30% discount)
Individual/Household Senior citizen Individual/Household Senior citizen
Domestic Up to 2 months $25 Free $17 Free
4 months $35 $15 $24 $10
6 months $50 $30 $35 $21
12 months $90 $70 $63 $49
International Up to 2 months $80 $80 $56 $56
4 months $110 $110 $77 $77
6 months $150 $150 $105 $105
12 months $200 $200 $140 $140

Fees include GST and 30% discount for online pricing.

Mail Redirect details

  • This Mail Redirection applies to mail items only. Parcels need to be redirected with our Tracking tool, using the tracking numbers provided.
  • Each Mail Redirect service must be from one old address to one new address.
  • The minimum two month fee applies to temporary Mail Redirects, which are charged the same as permanent ones.
  • Not-for-profit organisations, Charitable Trusts, Personal and Family Trusts, societies and schools are entitled to the Mail Redirect service at the household/individual price, where this can be verified.
  • The system will register your age from your NZ Driver's licence or Passport authentication.
  • Any amendments or extensions are charged at the household/individual price; the first two months free of charge only applies to your Redirect requests (being the first two months provided for the same old and new address).
  • For further details on the Mail Redirect service, please see the Terms and Conditions.