Our most cost-effective international sending option to send your items to 220 destinations worldwide, with a 3-10 working day delivery target.
Delivery target : 3-10 working days
You have the flexibility of three envelope size options, up to a maximum weight of 200g.
The cost to send by International Air depends on the destination, weight and the size of the item.
| Size | Max dimensions (height x length x thickness) |
Max weight | Required postage for Australia and South Pacific |
Required postage for Rest of the world |
|---|---|---|---|---|
| Aerogrammes and postcards | 130mm x 235mm | 10g | $2.70 | $2.70 |
| Medium | 130mm x 235mm x 5mm | 100g | $2.70 | $3.50 |
| Large | 165mm x 235mm x 10mm | 200g | $3.50 | $4.20 |
| Oversize | 260mm x 385mm x 10mm | 200g | $4.70 | $6.30 |
All prices include GST and may vary in store. Items larger than 260mm x 385mm, thicker than 10mm or heavier than 200g are classified as parcels.
Sending by International Air
International Air items must contain paper-based written or printed documents only.
Your item needs to be in an envelope with an International Air sticker in the top left-hand corner and the correct postage, or in an International Air Postage Included Envelope.
Lodge your mail at your local NZ Post retail outlet.
Things you need to know
There are a few other things you need to know about this service:
- Tracking is not offered with this service.
- For updates on delivery delays or items we temporarily cannot accept, please visit international delivery updates page.
- Ensure your item is safe to send by checking our prohibited and restricted items information.
- Letters generally do not require a Customs declaration form. However, if the letter contains a declarable value (e.g. a calendar) then the appropriate Customs declaration form must be filled in and attached to the letter*.
- No compensation is payable for loss of or damage to items sent by International Air.
Next steps
- Find delivery targets with our world zones guide
- Buy the following products in bulk online to send your letters and documents with International Air:
- You can still visit your local PostShop to buy individual envelopes, boxes, bags and stickers.
* Under the Postal Services Act, New Zealand Post is unable to accept any liability or cover for letters including those letters that require a Customs declaration form. If you require coverage for a letter that has a declared value and requires a Customs declaration form, then you can use our Air Parcel Service.
Legal information
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery Targets
For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.
Trademarks and notes
International Air is a trade mark of New Zealand Post Limited.