Rural Charge for ParcelPost Standard untracked parcels

17 January 2018

What is changing?

The rural charge that currently applies to domestic Tracked, Courier and Courier Signature parcels, will now also apply to ParcelPost Standard untracked parcels sent to a rural address. The rural charge is in addition to the required postage.

What products are impacted?

  • ParcelPost Standard untracked parcels
  • ParcelPost Standard untracked parcel tickets
  • Postage Included bags

There is no impact to letters or international parcels.

When will the rural untracked parcel charge take effect?

The rural charge will apply to consumer senders from 1 February 2018, and to NZ Post Business account sending customers from 1 July 2018, as set out in their contracts.

Postage included bags (Red) or prepaid tickets (Orange) pre-purchased on a date prior to sending, will not need a rural ticket until further notice. These may be sent normally.

Why are you adding a rural charge to untracked parcels?

NZ Post continues to make changes to the way we deliver parcels and mail. The rural charge is being applied to offset fixed costs associated with the delivery of untracked items to rural locations, as the volume of letter mail declines.

How much is the rural parcel charge?

The additional charge for sending a parcel to a rural address through our network is currently $3.70. This is in addition to the required postage.

How will customers know they need to pay the rural charge?

Sending customers can check the NZ Post Address and Postcode Finder or the Ratefinder on the NZ Post website to see if an address is classified as rural. Some rural addresses include 'RD' as part of the address.