Building starts on state-of-the-art New Zealand Post Group Southern Operations Centre at Christchurch Airport

3 March 2016

Building work has begun on a purpose-built New Zealand Post Group overnight courier, parcels, processing and distribution hub at Christchurch Airport’s Dakota Park.

New Zealand Post and Christchurch International Airport Limited finalised an agreement two weeks ago for New Zealand Post to lease a new building adjacent to a new runway facility servicing our upgraded air fleet.

New Zealand Post Chief Operating Officer Service Delivery Ashley Smout said the facility is due to be completed in May 2017 and will be a significant strategic asset for the New Zealand Post Group.

“The Southern Operations Centre will house our Courier Post and Pace express and courier operations. It will form an important part of the backbone of New Zealand Post Group’s overnight courier and parcels network, along with the Waikato Operations Centre in Hamilton, the Auckland Operations Centre in Highbrook and the national road and air fleets.

“It will serve as our South Island transport and processing hub and enable us to introduce planned innovations and new services to give customers more control over and quicker processing of their parcels.”


The Southern Operations Centre will:

  • Have additional space for growth – we’ve secured first rights to the 25,000m2 of adjacent land to the East of the site should this be required for any group expansion in the future
  • Building space occupies 14,628m2, compared with 5,000m2 at the current Wairakei Road site
  • Support a fleet of 80 couriers
  • Support 14 air movements and 46 line haul movements in a 24-hour period
  • Include automated sorting equipment capable of processing parcels at up to 6,000 pieces per hour

“New Zealand Post Group’s investment at the site is more than $8 million, including a significant investment in new automated parcel sorting technology, similar to what we have in Auckland,” Mr Smout said. The lease goes till 2026, with options to extend.

For current and future customers, the new technology and location will mean:

  • Increased processing speed and accuracy of tracked items
  • “In-flight redirections” to automatically intercept and retrieve identified parcels
  • Improved customer service visibility through new scan footprints of consignments
  • Improved efficiencies, product handling and security
  • The best combination of air and road transport links for improved efficiency and speed.

Until 2017 it is business as usual for our logistics and processing teams in Christchurch.